An answering service for HVAC companies.
When the first cold night hits, the phone doesn't stop. Ringerang answers, books repairs into your open times, and texts you the details.
Run by real people in Indiana. Questions? help@ringerang.com
ReceptionistThanks for calling Smith Heating and Cooling! This call is transcribed. How can I help?
CallerOur furnace is running, but it's blowing cold air. Can someone come out tomorrow?
ReceptionistSorry to hear that. About how old is the system?
CallerMaybe fifteen years.
ReceptionistI have tomorrow between 8 and 10 AM, or between noon and 2. Which works better?
CallerEight to ten, please.
Thu, 8-10 AM - Repair visit
Details: Heating. About 15 years old.
12 Main St, Carmel
Issue: furnace blowing cold air
- 24/7Nights and weekends
- $199/mo25 calls included
- $0 today14 days free
The calls HVAC companies miss.
The busiest weeks are the ones you have the least time to answer.
No heat at 2 AM.
You decide when it rings you: any time, during business hours only, or never, with a text instead.
Tune-up season.
It books tune-ups into your open times and asks whether it's a furnace, an AC, or both.
The new system estimate.
It asks how old the current system is and whether they own the home, so you know before you drive out.
Set up for heating and cooling from day one.
Signup fills these in for your trade. Change any of it from your phone.
Jobs it books
- Repair visit. Diagnose and fix a heating or cooling problem.
It asks:
Is it the heating or the cooling?
About how old is the system?
- Tune-up. Seasonal maintenance.
It asks:
Is it a furnace, an AC, or both?
- Install estimate. Quote a new furnace, AC, or heat pump.
It asks:
About how old is the current system?
Do you own the home or rent?
Counts as an emergency
- No heat when it's freezing outside
- No AC in extreme heat with elderly, infants, or health risks
- Furnace making a burning smell
For these, it rings your phone right away or texts you. You choose, and you can change the list.
Questions
Does it know heating and cooling?
It knows what you tell it. Signup starts you with heating and cooling settings: the jobs below, the questions it asks, and what counts as an emergency. Change any of it from your phone.
Will it give prices?
Only prices you add to your settings. Otherwise it tells callers you'll give them a quote and offers to get them on the schedule.
What about emergencies?
You choose: it rings your phone right away, or texts you. For gas, fire, or carbon monoxide, it tells the caller to get out and call 911. It doesn't replace 911.
Do I keep my number?
Yes. You forward your business line to Ringerang, so customers call the same number as always. We show you how for your phone company, and one button checks that it's working.
More answers, and the full pricing, on the home page.
Other trades
Each trade starts with its own jobs, questions, and emergency rules.
- PlumbersLeaks, clogs, water heaters, and the calls that come at night.
- ElectriciansOutlets, panels, no-power calls, and estimates.
- RoofersLeaks, storm damage, inspections, and insurance jobs.
In central Indiana? Ringerang for Indianapolis-area contractors.
Try it free for 14 days.
$0 today. Cancel online anytime before the trial ends.
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