An answering service for plumbers that books the job.
You can't answer the phone with your arms under a sink. Ringerang can. It books the job into your open times and texts you the details.
Run by real people in Indiana. Questions? help@ringerang.com
ReceptionistThanks for calling Smith Plumbing! This call is transcribed. How can I help?
CallerOur water heater is only putting out lukewarm water. Can someone look at it tomorrow?
ReceptionistSorry to hear that. Is any water leaking right now?
CallerNo, it's dry.
ReceptionistGot it. Where in the house is the water heater?
CallerIn the basement.
ReceptionistI have tomorrow between 8 and 10 AM, or between noon and 2. Which works better?
CallerNoon, please.
Thu, 12-2 PM - Service visit
Details: Basement. Not leaking.
12 Main St, Carmel
Issue: water heater lukewarm
- 24/7Nights and weekends
- $199/mo25 calls included
- $0 today14 days free
The calls plumbers miss.
Most of them come in while you're on another job.
The leak at 10 at night.
You pick what counts as an emergency, like water actively leaking or sewage backing up. For those, it rings your phone right away, or texts you if you'd rather.
The Saturday clog.
Routine calls get booked into your open times, so they land on your schedule instead of in voicemail.
The water heater price shopper.
It doesn't guess at prices. It tells them you'll give them a quote and offers to book the visit.
Set up for plumbing from day one.
Signup fills these in for your trade. Change any of it from your phone.
Jobs it books
- Service visit. Diagnose and fix a leak, clog, water heater, or other repair.
It asks:
Where in the house is the problem?
Is water leaking right now?
- Estimate. Look at a bigger project like repiping or a remodel and give a quote.
It asks:
Do you own the home or rent?
Counts as an emergency
- Burst pipe or water actively leaking
- Sewage backing up into the house
- No water to the whole house
For these, it rings your phone right away or texts you. You choose, and you can change the list.
Questions
Does it know plumbing?
It knows what you tell it. Signup starts you with plumbing settings: the jobs below, the questions it asks, and what counts as an emergency. Change any of it from your phone.
Will it give prices?
Only prices you add to your settings. Otherwise it tells callers you'll give them a quote and offers to get them on the schedule.
What about emergencies?
You choose: it rings your phone right away, or texts you. For gas, fire, or carbon monoxide, it tells the caller to get out and call 911. It doesn't replace 911.
Do I keep my number?
Yes. You forward your business line to Ringerang, so customers call the same number as always. We show you how for your phone company, and one button checks that it's working.
More answers, and the full pricing, on the home page.
Other trades
Each trade starts with its own jobs, questions, and emergency rules.
- HVACNo-heat and no-AC calls, tune-ups, and install estimates.
- ElectriciansOutlets, panels, no-power calls, and estimates.
- RoofersLeaks, storm damage, inspections, and insurance jobs.
In central Indiana? Ringerang for Indianapolis-area contractors.
Try it free for 14 days.
$0 today. Cancel online anytime before the trial ends.
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